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Terms & Conditions

Yokoso Trip - Terms and Conditions

 

1. Booking and Reservation:

a. Clients must provide accurate and complete information for booking and reservations.

b. Yokoso Trip reserves the right to refuse service.

 

2. Payment:

a. Prices and payment details are outlined in the booking confirmation.

b. Full payment is required by the specified deadline. Failure to make timely payments may result in booking cancellation.

c. Cancellation and refund policies are detailed separately.

 

3. Changes and Cancellations:

a. Clients may request changes to bookings, subject to availability and any applicable fees.

b. Yokoso Trip reserves the right to make changes due to unforeseen circumstances.

c. Cancellation policies, including any penalties, are specified in the booking confirmation.

 

4. Travel Documents:

a. Clients are responsible for obtaining and verifying the accuracy of their travel documents.

b. Yokoso Trip is not liable for issues arising from clients' incomplete or inaccurate documentation.

 

5. Travel Insurance:

a. Yokoso Trip strongly recommends clients to obtain travel insurance for their protection.

b. The agency is not responsible for any loss, injury, illness, or damage during the trip.

 

6. Itinerary and Services:

a. The agency may modify the itinerary or services due to unforeseen circumstances or operational requirements.

b. Clients are responsible for reviewing and confirming their itinerary before departure.

 

7. Health and Safety:

a. Clients are responsible for their health and safety during the trip.

b. Any health or safety requirements are communicated in advance.

 

8. Force Majeure:

a. Yokoso Trip is not liable for circumstances beyond its control, including but not limited to natural disasters, strikes, or political unrest.

 

9. Complaints and Disputes:

a. Clients must promptly report any issues during the trip for resolution.

b. Disputes may be resolved through negotiation, mediation, or arbitration.

 

10. Liability:

a. Yokoso Trip's liability is limited to the cost of the services booked.

b. Clients are encouraged to report issues promptly to allow for timely resolution.

 

11. Termination of Services:

a. Yokoso Trip may terminate services for non-compliance with terms or disruptive behavior.

b. The implications of termination are outlined in the booking confirmation.

 

12. Confidentiality:

a. Client information is treated confidentially, with exceptions outlined in the privacy policy

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